WENES CRM brings your whole customer relationship together: enquiries, sales, service and repeat business. The AI works next to your team — it answers in seconds, fills the card and suggests the next step, while people make the decisions.
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Messenger, social media or a phone call — every enquiry in one inbox, even at night.
From your company’s knowledge base, in the customer’s language, in seconds — and hands over to your team when needed.
The AI creates the lead, the deal stage and the next-step task; your team closes the sale and keeps the customer.
Screenshots from a demo account (fictional company data).
During the chat the AI records the customer’s name, phone, interest and preferred time.

Drag deals through stages, mark them won or lost with a reason.

Calls, meetings, payments, follow-ups — in columns by due date.

Conversations, deals, tasks and fields — with the stage strip on top.

Every request in one inbox, operators and teams, a satisfaction (CSAT) survey when a chat is resolved, and reports.
A template gives you the pipeline, fields and task types — after that, it’s all yours to change.
Lead → trial lesson → enrolled; level, course and preferred-time fields.
Appointment booking, reminders, medical guardrails and emergency handoff.
A ready pipeline for orders, delivery and repeat purchases.
Set up your own pipelines, stages, fields and task types.
Prices, money and contracts stay with your team. The AI answers, drafts, suggests.
Pipelines, stages, task types and fields fit the way you work.
The interface in three languages; the AI replies in the customer’s language.
Every AI action is labelled; an operator can take over any chat at any time.
The full picture of WENES CRM: a tool for every step of the customer journey.
Connect your virtual PBX: every call is recorded, the Uzbek/Russian transcript and an AI summary land on the card, and a missed call becomes a call-back task.
Your day at a glance: key numbers, today’s tasks and conversations waiting for an operator.
Sales, marketing and service numbers, and the time the AI saved — on one page.
Every week in your messenger: new leads, sales, response speed and what the AI did.
Segment broadcasts, payment and deadline reminders, repeat-purchase campaigns.
See which ad and channel brought each customer; start a chat straight from Instagram comments.
Alerts for urgent and ready-to-buy customers; an automatic follow-up task when a lead goes quiet.
The AI agrees a time with the customer, books the meeting and sends a reminder.
Payment links through Click and Payme, recurring payments and overdue tracking.
Contracts from templates, signature status and the customer’s documents on the card.
Work alongside your existing tools: send leads and deals to other CRMs and services.
Pick a plan by how many customer questions the AI answers each month. We set everything up for you.
$45 / month
For small teams starting with AI replies
$150 / month
For busy teams with many chats
On request
For large companies and special requirements
In every plan: Telegram, Instagram, Facebook, WhatsApp and website chat · conversation history and customer memory · web, Android and iOS apps (free) · PDF and Word parsing, including tables and scanned pages · self-learning knowledge base · voice message transcription (voice calls — coming soon).
No — we do the setup for you. On Starter it is free and takes about 2 hours.
The AI answers only from your documents, and every answer is checked against them. When it is not sure, it hands the chat to your team.
The chat goes to your team automatically, with the full history. Your team’s answer is then offered to you as a new knowledge-base entry.
Yes, any chat at any time. Every AI action is labelled.
Uzbek, Russian and English — it replies in the language the customer writes in. The interface is in all three, too.
Telegram, Instagram, Facebook, WhatsApp and website chat, all in one inbox. Email from the Business plan.
Not yet — integrations with other CRMs and services are on our roadmap.
Each business’s data is kept separate from other accounts. On Enterprise you can host the system on your own server.
Starter is $45 a month, Business $150 a month, Enterprise by agreement. See the plans above for details.
Write to us — we’ll give you demo access and show it on your company’s case.